There are two reasons why you may not have received your gift card:
2. Zeek has strict anti-fraud checks in place to ensure a secure experience for buyers. As part of this procedure, we have a secondary email verification process wherein we ask you to confirm your order by emailing our support team.
In some cases, you may be asked for additional verification documents to unlock your order. Click here for more information on what type of documents you may be asked to submit.
In order to review and process your order, please email firstname.lastname@example.org and we'll unlock the order as quickly as possible.
If you do not contact our support team within 6 days, the transaction will be automatically cancelled and refunded.
These measures are in place to keep all our customers safe.